Introduction
Welcome to InvestSpark Academy's Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
At InvestSpark Academy, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information from third-party sources.
Personal Information You Provide
We may collect the following types of personal information when you interact with our website or services:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and account preferences.
- Financial Information: Payment information necessary for processing payments for our services (processed securely through third-party payment processors).
- Communication Information: Information you provide when you contact us, including records of correspondence.
- Course Registration Information: Educational background, professional experience, and areas of interest related to our courses.
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage of our website, including:
- Device Information: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our website.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our website and services.
- Processing transactions and sending related information, including confirmations and receipts.
- Responding to your comments, questions, and requests.
- Sending administrative information, such as changes to our terms, conditions, and policies.
- Sending marketing communications, if you have opted in to receive them.
- Monitoring and analyzing trends, usage, and activities in connection with our website and services.
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
- Protecting our rights, property, and safety, and the rights, property, and safety of our users or others.
- Complying with applicable laws, regulations, and legal processes.
Legal Basis for Processing Personal Information
Under POPIA, we process your personal information based on the following legal grounds:
- Consent: Where you have given us consent to process your personal information for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Information Sharing and Disclosure
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Business partners with whom we jointly offer products, services, or promotions.
- Legal Requirements: Where required by law, regulation, legal process, or governmental request.
- Protection of Rights: Where we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with other third parties when we have your consent to do so.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under POPIA and other applicable data protection laws, you have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request that we delete your personal information in certain circumstances.
- Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information in certain circumstances.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
InvestSpark Academy
40 Heerengracht St, Cape Town City Centre
Cape Town, 8000
South Africa
Email: [email protected]
Phone: +27 21 023 0900
Last updated: March 22, 2025